Automated intelligence.
Connecting you to your customers.
Stay at the forefront of your industry with cloud-based solutions that empower you to seamlessly improve customer and employee loyalty on a single platform.
We simplify customer and employee experiences
Every communication your customers have with you can impact your brand, so why not create the perfect experience? We empower you through a real-time, Smartz Solutions cloud-based server to understand your customers. Powered through our A.I.D (Automated Interaction Distributor), Smartz Communications transforms the omni channel experience with AI-driven Bots, sentiment
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Transform your data into key differentiators in your business decision-making. Our fully managed hosted solution incorporates best-of-breed technology, which is powered by Sisense. Through Sisense In-Chip Technology, we handle large data volumes with ease and empower you to exploit your insights and benefit from your data. Combine the power of Sisense with the expertise and experience of Smartz Solutions to bring your data insights to the next level.
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Building a better workplace begins with understanding your employees. Through the industry-leading customization that Smartz Human Asset Management solution offers, you will decisively meet and respond to human asset management challenges. With integrated benefits, recruiting, employee self-service, time and attendance, surveys, QA assessments, Core HR and analytics capabilities, we maximize your employee experience while reducing your costs
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Your success is our success
Lior Woznica
CEO of VVM
“Smartz Solutions is helping VVM remain at the forefront of service and innovation. We are super excited about this partnership and what it has to offer!”
Naledi Gallant
MD of Dalitso Holdings
“Dalitso’s partnership with Smartz Solutions was conceptualised from our drive and desire to see corporates and SMEs fully capitalise on HR technology systems that harness productivity, increase efficiency whilst minimising any risk associated with poor HR systems and practices. Smartz Solutions ticked all the boxes”
Husain Mohamed
COO of InterScope Technologies
“Having worked with some of the largest providers in the world we found most lacking in agility and customer driven focus. Smartz Solutions has blown us away with their ability to deliver industry leading technologies whilst provide amazing customer AND agent experiences at the same time.”
Marina Short
CEO of CPB
“Smartz Solutions is key in ensuring CPB provides compliant and best of breed technology solutions to the credit industry. We value the contributions from the Smartz team and are excited to work on industry first solutions with them.”
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