Atlanta, Georgia, 13 October 2020 – Smartz Solutions, a global CCaaS software development company, announce partnership with Cloud Tech Gurus (CTG), a Technology Matchmaker in North America.
For real customer success, clients must engage on the channels their customers prefer. With extensive knowledge and experience in the omnichannel environment, the partnership between Smartz Solutions and Cloud Tech Gurus offer clients the opportunity to map customer journeys and achieve intuitive customer experiences.
Mark Zabroske, Chief Executive Officer, Smartz Solutions North America
“Cloud Tech Gurus has already been a significant contributor to the Smartz Solutions organization. We all look forward to leveraging the vast global network that Cloud Tech Gurus will bring to the Smartz Solutions team. Their vast experience and expertise offer the North American industry a trusted and reliable partner.”
Darren Prine, Chief Technology Matchmaker, Cloud Tech Gurus
“Cloud Tech Gurus is excited to be partnered with Smartz Solutions. As a boutique Master Agency and “Technology Matchmaker”, we pride ourselves on having a portfolio of vendor partners with ultra-modern, next-generation, and disruptive technologies. Smartz Solutions is just such a partner. Smartz omnichannel contact center solutions are interwoven with AI to improve efficiency, routing and agent performance. The platform includes AI situational routing, sentiment analysis, a QA suite, an e-learning module, BI tools and much more. Our clients love Smartz Solutions’ flexibility, agility, competitive pricing and that they are cloud and carrier agnostic.
About Smartz Solutions
Smartz Solutions specializes in managing customer and employee experiences through our enabling technology. Our success is based on technological foresight and strong business knowledge, enabling us to develop integrated solutions that meet your business needs. Our power lies in turning insights into strategies and giving you the power to make effective business decisions. Based on a wealth of knowledge covering multiple industries, we have developed a suite of products that include the entire customer engagement journey offering best-in-class, world-class applications in a single end-to-end CX and EX platform.
About Cloud Tech Gurus
Cloud Tech Gurus (CTG) is a boutique Master Agency and Technology Matchmaker. Our mission to help companies source, vet and procure business and technology solutions through our portfolio of hand selected vendor partners. We make this process more effective and efficient – saving clients time and money while matching them with the perfect solutions’ providers to meet their needs.
Cloud Tech Gurus