Partnership announcement: Smartz Solutions partners with Alfa & Omega NBS to offer South African clients a full-stack EX solution.

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Johannesburg, South Africa, 20 October 2020 – Smartz Solutions, a global CCaaS software development company, announces partnership with Alfa & Omega NBS to offer clients the power to enhance their employee experiences. 

Smartz Solutions and Alfa & Omega NBS are committed to simplifying people management in companies and offer clients the opportunity to implement a full-stack cloud-based technology developed by Smartz Solutions. Through this partnership, clients will have seamless access to a best-in-class solution that maps the entire employee experience.

Sherinda Chakwawa, Business Development Smartz Human Asset Management, Smartz Solutions South Africa

“The partnership with Alfa & Omega NBS was seamless and evitable. Their ethos of People Management within an organisation really resonates with the core key elements of Smartz Human Asset Management. The Directors of Alfa Omega NBS have a clear vision of providing business fit solutions, enabling their customers to achieve their people agenda and business goals. At Smartz Solutions, we saw that this would be a great partnership, in leveraging our technology to further see their vision realised.”

Dr Dennis Farrell, Director from Alfa & Omega NBS: 

“Organisations are enabled by their people, and only people differentiate our businesses. Smartz Solutions and in particular Smartz HAM (Human Asset Management) with people at its core, is an enabling human capital management system and thus a logical enabling technology solution for leaders in all small and medium-sized businesses and corporates. We, Alfa & Omega NBS (, a human capital advisory organisation has therefore decided to partner with Smartz Solutions, enabling us to offer only the best people solutions to our customers.”

About Smartz Solutions 

Smartz Solutions specialises in managing customer and employee experiences through our enabling technology. Our success is based on technological foresight and strong business knowledge, enabling us to develop integrated solutions that meet your business needs. Our power lies in turning insights into strategies and giving you the power to make effective business decisions. Based on a wealth of knowledge covering multiple industries, we have developed a suite of products that include the entire customer engagement journey offering best-in-class, world-class applications in a single end-to-end CX and EX platform.

About Alfa & Omega NBS

Alfa & Omega NBS ensures that organisations, from a people management point of view, are fit for business. We address the people themes of a fully-fledged people (HR) function, e.g. people compliance, people management and e-people transition.

We provide these services via one-off interventions or on a retainer basis. With our flexible people management service model, we can structure business solutions that are tailored to the specific needs and affordability of the client.


Smartz Solutions
Sherinda Chakwawa

Alfa & Omega NBS
Dr Dennis Farrell