by Smartz Solutions | Sep 18, 2020 | Blog Posts, Smartz Communication
In a post-pandemic world, the new normal will require you to deploy the right technology in the right environment, at the right time. Your digital strategy will, therefore, need a streamlined approach to meet the ever-changing demands of your customers. While...
by Smartz Solutions | Aug 20, 2020 | Blog Posts, Smartz Communication, Smartz Analytics, Case Study
“Your call is important to us…” but is it really? How long do customers expect to be on hold? According to a survey of 2,500 consumers, nearly 60% of respondents believe that one minute is already too long to be on hold. A further 32.3% believe that customer service...
by Smartz Solutions | Mar 19, 2020 | Smartz Communication
In this time of uncertainty Smartz Solutions provides a complete cloud-based “work-from-home solution”. Provide us with your requirements & within 48 hours we can deploy! Download Our Work-From-Home Solution Infographic here: Smartz Solutions Work-From-Home...
by Smartz Solutions | Jan 23, 2020 | Blog Posts, Smartz Communication
The digital revolution continues to grow at unprecedented rates, creating new innovative touchpoints with customers daily. Through these touchpoints, customers have taken control of the types of communication they have with your brand. But with so many touchpoints...
by Smartz Solutions | Jan 23, 2020 | Blog Posts, Smartz Communication
Instead of a gradual road to digital transformation, the last decade’s acceleration towards a complete technological overhaul has prompted companies to dive into strategies that are disconnected from their goals. An integrated digital strategy comes with a clear scope...
by Smartz Solutions | Dec 12, 2019 | Smartz Communication
Embrace the digital age by staying at the forefront of your industry with full WhatsApp for Business integration, enhanced gamification, empathy-based Proprietary AID (automated Intelligent Distribution), bots and intelligent Sentiment analysis. Smartz Communication...
