by Smartz Solutions | Aug 29, 2024 | Blog Posts, White Papers
he contact centre landscape is undergoing a profound transformation. Traditional metrics of success – once defined by the volume of calls handled or the speed of resolution – are rapidly giving way to a more nuanced understanding of what truly drives customer...
by Smartz Solutions | Jul 11, 2024 | Blog Posts
Breast cancer remains one of the most prevalent cancers affecting women worldwide, and South Africa is no exception. According to the National Cancer Registry, breast cancer is the most common cancer among South African women, with one in 26 women being diagnosed...
by Smartz Solutions | May 21, 2024 | Blog Posts, Press Releases
Smartz Solutions is excited to announce a strategic partnership with Vox, a leading communications provider in South Africa. This collaboration aims to enhance customer engagement solutions across South Africa. By leveraging Smartz Solutions’ innovative...
by Smartz Solutions | Apr 2, 2024 | Blog Posts, Case Study
Ticketpro, is a proud member of the Blue Label Telecoms group of companies, that specialises in ticketing solutions, access control and cashless systems for promoters, event holders, venues and fans. Ticketpro sell tickets conveniently and securely online and in more...
by Smartz Solutions | Mar 7, 2024 | Blog Posts, Press Releases
Smartz Solutions is thrilled to announce its recent achievement in obtaining the Payment Card Industry Data Security Standard (PCI DSS) certification. This milestone represents a significant step forward in our commitment to ensuring the highest standards of security...
by Smartz Solutions | Dec 14, 2023 | Blog Posts, Press Releases
Johannesburg, South Africa, 14 December 2023 – uKuvela Group is proud to announce its partnership with Smartz Solutions. This collaboration marks uKuvela Group’s commitment to providing innovative, customer-centric services to the African market. Smartz...
