Smartz Solutions Announce Partnership With Vortalsoft To Bring Enabling CX Success to North America Clients
Atlanta, Georgia June 23, 2020 – Smartz Solutions, a global dynamic CCaaS software development company, is proud to announce that it is partnering with the fast-growing and experienced team at Vortalsoft Inc. Smartz Solutions is committed to bolstering customer...
Making Work From Home Sustainable: Insights from The Smartz Solutions Team
While the global pandemic continues to drive new consumer behaviours, it is also simultaneously driving new business practices. Working from home (WFH) may be a consequence of global lockdowns and social distancing measures, but even in a post-COVID-19 world, WFH will...
3 Common Contact Center Challenges & How To Solve Them
Contact centres have evolved into multichannel communication hubs, and with the growing list of platforms, the environment is becoming more challenging to support. Together with the rise of the pandemic and the ever-increasing technological channels available to...
