by Smartz Solutions | Mar 9, 2021 | Press Releases, Blog Posts
Smartz Solutions and Baroque Medical Partner to Leverage Insights and Bolster Digital Transformation. Johannesburg, South Africa, 10 March 2021 – Smartz Solutions, a global Analytical Service Provider partners with Baroque Medical to revolutionize their data...
by Smartz Solutions | Mar 1, 2021 | Blog Posts
Artificial Intelligence (AI) has been a leading trend in technology for years, and in 2021, this has become an essential part of a compelling customer experience strategy. AI is showing exponential power in providing hyper-personalized experiences and leveraging data...
by Smartz Solutions | Mar 1, 2021 | Blog Posts
Even before COVID-19 forced a wave of remote working, there was a surge in working from home. In fact, from 2005 to 2007, there was a 157% increase in remote working. Remote working has immense benefits, but managing a team almost entirely remotely can be tricky. The...
by Smartz Solutions | Mar 1, 2021 | Blog Posts
Expectations in 2021 will leave little room for error when it comes to customer experience. Those who have invested and continually prioritize customer service will flourish, while those who put it on the back burner will need to act quickly to remain competitive. For...
by Smartz Solutions | Feb 15, 2021 | Blog Posts
Contact centers are one of the most customer-centric areas in your business. It is where centralized interactions take place and where your CX strategy is put to the test. However, customer-centric foundations lie in employee engagement and in 2021, this will be one...
